> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shorpay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing

> How Shor bills you and how to manage your plan.

Shor charges a monthly subscription based on the workers on your account. This is separate from the money moving through Shor to pay those workers; that comes from your connected bank.

## How Pricing Is Structured

Your monthly bill is made up of up to three kinds of line items:

<CardGroup cols={3}>
  <Card title="Contractors" icon="handshake">
    **\$19** / contractor / month. Same price regardless of country. Appears on your invoice as "X contractors".
  </Card>

  <Card title="EOR Standard" icon="id-badge">
    **\$299** / employee / month for the 19 Standard Market countries. Appears as "Y employees, Standard markets".
  </Card>

  <Card title="EOR Premium" icon="id-badge">
    **\$449** / employee / month for the 6 Premium Market countries. Appears as "Y employees, Premium markets".
  </Card>
</CardGroup>

<Note>
  Full country tier breakdown is on the [Pricing](/pricing) page. For volume discounts, bring-your-own-entity rates, or custom plans, reach out to [sales@shorpay.com](mailto:sales@shorpay.com).
</Note>

## Viewing Your Bill

Go to **Settings → Billing** to see:

* Your active subscription with a per-line-item breakdown
* The current month's projected total
* Every past invoice, downloadable as PDF
* A link to the billing portal for payment method and receipt details

## Managing Payment and Billing Details

Payment methods, billing address, and receipt preferences are managed in a secure external billing portal. Click **Manage billing** on the Billing page. It opens the portal in a new tab where you can:

* Update the card on file for monthly billing
* Change the billing email or address
* Download detailed invoices and tax receipts
* Cancel or pause the subscription

## How Active Workers Are Counted

A worker counts toward your bill in a given period if their contract is in the **active** state at any point during that period. If someone starts mid-month or offboards mid-month, they still count for that month.

Draft, pending signature, completed, cancelled, or offboarding contracts don't incur seat charges.

## Past Invoices

Every invoice is archived on the Billing page. Each shows:

* The billing period
* Line items by type (contractor seats, EOR seats grouped by country)
* Per-unit pricing and quantity
* Tax where applicable
* The final total

Invoices are formatted for clean upload to most accounting software, or just hand them to your accountant.

## Cancelling or Pausing

To offboard individual workers, use the offboarding flow on each worker's profile. The month an offboarding takes effect is still billed in full; the worker stops counting toward your bill from the following month, consistent with how active workers are counted above. To cancel your entire account, use the **Manage billing** portal or reach out to [support@shorpay.com](mailto:support@shorpay.com). Data export and final invoices are handled as part of the cancellation.

## Next Steps

<CardGroup cols={2}>
  <Card title="Pricing" icon="tag" href="/pricing">
    See the current rate structure.
  </Card>

  <Card title="Settings" icon="gear" href="/employer/settings">
    Workspace preferences and account controls.
  </Card>
</CardGroup>