> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shorpay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Company Onboarding & Verification

> Get your company verified and ready to hire.

Before you can pay people through Shor, your company needs to complete business verification. This is a regulatory requirement, and it keeps the platform safe for everyone while unlocking the full range of countries you can hire in.

## How Verification Works

Click **Start Verification** from the onboarding screen and a guided, secure session walks you through six sections:

<Steps>
  <Step title="Company Information">
    Country of incorporation, legal business name, state registration number, tax ID (EIN for US companies), and website. We'll search public registries to pre-fill what we can.
  </Step>

  <Step title="Company Address">
    Your registered business address — country, street, city, state, and postal code.
  </Step>

  <Step title="Company Contact Details">
    Business phone (with country code) and a contact email.
  </Step>

  <Step title="Business Activities">
    A few questions about the business: company size, primary source of funds (VC/equity, revenue, loans, grants, etc.), whether you're a payroll provider paying on behalf of clients, how you plan to use Shor (paying contractors, paying employees, or both), anticipated monthly payroll volume, and annual revenue range.
  </Step>

  <Step title="Ownership Details">
    Add everyone who needs to be verified: **Beneficial Owners** (25%+ ownership), **Controlling Persons**, and any **Authorised Representatives**. For each person you provide their name, date of birth, ownership percentage, and shares allocated. You can then either **verify them right there** (upload their government ID + address) or **invite them by email** so they can self-serve. Bulk "Invite all via Email" is available too.
  </Step>

  <Step title="Verification Documents">
    Upload the four required documents: **Certificate of Incorporation**, **Bank Statement**, **Proof of Address** (issued within the last 3 months), and **Tax Registration Document**. Shor validates each upload against the expected document type on the spot.
  </Step>
</Steps>

Once you've submitted everything — company info, ownership details, and the four required documents — the case is handed to **Shor's compliance team** for review. They run their own checks on top of the automated verification, and you'll get an email when the review is complete (or if anything needs clarification). Most straightforward cases are approved within one business day.

<Warning>
  Edits to your company or ownership details after verification is approved will trigger re-verification. Get the details right the first time where you can.
</Warning>

## What to Have Ready

Before you start, gather:

<CardGroup cols={2}>
  <Card title="Company Documents" icon="file-lines">
    * Certificate of Incorporation (or equivalent registration)
    * Recent Bank Statement
    * Proof of Address issued within the last 3 months (utility bill, bank statement, or lease)
    * Tax Registration Document (EIN letter for US, or country equivalent)
  </Card>

  <Card title="Company Identifiers" icon="hashtag">
    * Legal business name and country of incorporation
    * State registration number (US) or equivalent
    * Tax ID (EIN for US, or country equivalent)
    * Business website
  </Card>

  <Card title="Ownership Information" icon="diagram-project">
    * Names and ownership percentages for every Beneficial Owner (25%+)
    * Date of birth and shares allocated for each
    * Email addresses if you'd rather invite them to self-verify
    * Government-issued ID for anyone you'll verify in-session
  </Card>

  <Card title="Business Activity Details" icon="briefcase">
    * Company size and annual revenue range
    * Primary source of funds
    * Anticipated monthly payroll volume
    * Whether you act as a payroll provider for other clients
  </Card>
</CardGroup>

## Starting and Resuming

If you need to step away mid-verification, you can close the window and come back to pick up where you left off; your progress is saved. When you return, the **Start Verification** button becomes **Continue Verification**.

## Verifying Beneficial Owners

For each Related Person you add, Shor offers two paths:

<CardGroup cols={2}>
  <Card title="Verify Now" icon="bolt">
    You collect their ID issuing country, ID type (passport, driver's license, national ID), front and back document photos, and residential address right in your session. Fastest if everyone's in the room.
  </Card>

  <Card title="Invite via Email" icon="envelope">
    Shor emails the person a secure link to submit their own ID and address. Best when your co-founders or owners aren't available to sit with you. You can invite individuals or send bulk invites with "Invite all via Email."
  </Card>
</CardGroup>

## Common Reasons for Delays

<AccordionGroup>
  <Accordion title="Company Address Mismatch">
    Your Proof of Address must match the registered address you entered. If you moved recently, upload a bank or utility statement issued within the last 3 months.
  </Accordion>

  <Accordion title="Missing Beneficial Owner">
    Every person with 25%+ ownership must be listed as a Beneficial Owner. Missing one will block approval until it's added.
  </Accordion>

  <Accordion title="Document Doesn't Match the Type">
    Each upload slot expects a specific document (Certificate of Incorporation, Bank Statement, Proof of Address, Tax Registration Document). If the system flags "Document uploaded does not match the selected document type," make sure you're uploading the right file in the right slot.
  </Accordion>

  <Accordion title="Expired or Outdated Documents">
    Bank statements and utility bills used as Proof of Address must be from the last 3 months. Registration and tax documents just need to be the most recent version.
  </Accordion>

  <Accordion title="Document Quality">
    Screenshots of phone screens, cropped images, or anything with hidden fields will fail review. Upload the full, unedited document as a PDF or clear photo.
  </Accordion>

  <Accordion title="Beneficial Owner Hasn't Completed Their Invite">
    If you sent an "Invite via Email" to a Beneficial Owner, verification won't finish until they submit their ID and address. Resend the invite from the Ownership Details step if needed.
  </Accordion>
</AccordionGroup>

## After Verification

Once verified, you're ready to:

* Connect a bank account to fund payments
* Invite your admin team
* Add your first worker and send a contract
* Run payroll and send payments

## Next Steps

<CardGroup cols={2}>
  <Card title="Fund Your Account" icon="building-columns" href="/employer/funding">
    Connect a bank account so payments can move.
  </Card>

  <Card title="Add Your First Worker" icon="user-plus" href="/employer/people">
    Start building your team.
  </Card>
</CardGroup>