> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shorpay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Transactions

> The detailed record of every money movement.

The **Transactions** tab shows every debit and credit in your Shor account. If **Payments** is the operational view ("I sent $5,000 to Maria"), **Transactions** is the accounting view ("$5,000 was debited from the funding account and credited to Maria's payout account").

## What You'll See

Each transaction has:

* A **type**: deposit, withdrawal, or transfer
* A **status**: pending, initiated, processing, completed, or failed
* An **amount** and **currency**
* A **source** and **destination** account
* A **timestamp** and a link to the payment or payroll that triggered it

## Transaction Types

<CardGroup cols={3}>
  <Card title="Deposit" icon="arrow-down-to-bracket">
    Money moving into your Shor virtual account, typically from a connected bank you've linked as a funding source.
  </Card>

  <Card title="Withdrawal" icon="arrow-up-from-bracket">
    Money leaving your virtual account to pay a worker or cover a fee.
  </Card>

  <Card title="Transfer" icon="right-left">
    Internal movement: currency conversion, re-allocation between sub-accounts, or rebalancing.
  </Card>
</CardGroup>

## Transaction Statuses

| Status         | What it means                                               |
| -------------- | ----------------------------------------------------------- |
| **Pending**    | Queued but not yet started                                  |
| **Initiated**  | Kicked off with the underlying rail                         |
| **Processing** | Moving, typically waiting on bank clearing                  |
| **Completed**  | Funds have landed in the destination                        |
| **Failed**     | The transaction didn't complete; see details for the reason |

## Filtering and Searching

The Transactions list supports filters for:

* Date range
* Type (deposit, withdrawal, transfer)
* Status
* Currency
* Specific worker or payroll

Combine filters to answer questions like "show me all failed withdrawals in EUR last month" in one query.

## Exporting for Accounting

Click **Export** to download transactions as CSV. The export includes every field shown in the UI plus accounting-friendly columns (reference ID, GL mapping hints, source account, destination account).

Most teams export monthly and import into their accounting software as part of month-end close.

## Tracing a Payment End-to-End

Click any transaction to see the full chain:

* The **payment** that triggered it
* The **payroll run** or **one-off payment** it was part of
* The **contract** and **worker** it relates to
* Any **sub-transactions** (e.g., FX conversion, fee deduction)

This makes it easy to answer "where did this \$1,234 come from and why" in a single click.

## Common Questions

<AccordionGroup>
  <Accordion title="Why Does a Single Payment Have Multiple Transactions?">
    A cross-currency payment might show as: deposit (in your home currency) → transfer (FX conversion) → withdrawal (in the worker's currency). Each leg is recorded for a clean audit trail.
  </Accordion>

  <Accordion title="What If a Transaction Is Stuck in Processing?">
    Processing time depends on the destination country's rail: minutes on instant rails like UPI, FPS, or PIX; same day to a couple of business days on standard local transfers; and 1–3 business days for ACH in the US. If a transaction sits in Processing much longer than expected, click it for details or reach out to support.
  </Accordion>

  <Accordion title="Where Do Shor Fees Show Up?">
    Platform fees and FX margin appear as separate transactions, itemized per payment. You can filter to see all fees in one view.
  </Accordion>
</AccordionGroup>

## Next Steps

<CardGroup cols={2}>
  <Card title="Finance Overview" icon="chart-line" href="/employer/finance">
    The full Finance dashboard.
  </Card>

  <Card title="Billing" icon="file-invoice" href="/employer/billing">
    Understand Shor's own billing.
  </Card>
</CardGroup>