> ## Documentation Index > Fetch the complete documentation index at: https://docs.shorpay.com/llms.txt > Use this file to discover all available pages before exploring further. # Platform Overview > A plain-English explanation of how Shor works under the hood. Shor is built to make hiring and paying global teams simple, but there's real infrastructure behind the simplicity. This page walks through the moving parts so you understand what happens when you click **Send payment**. ## The Two Sides Shor has two user types sharing one platform: Companies that hire and pay workers. They manage contracts, fund payments, run payroll, and handle compliance. The workers getting paid: contractors, employees, freelancers. They sign contracts, verify identity, and receive pay. Both sides use the same core platform, with portals tailored to what each needs. ## What Shor Does At a high level, Shor does five things: We verify every company (KYB) and every worker (KYC) before they can send or receive money. This keeps the platform compliant and safe. Every contract is generated from templates tailored to the worker's country and engagement type. Labor law rules are baked in. Shor holds virtual accounts on behalf of each employer, debits connected bank accounts, handles currency conversion, and routes payments to workers via their preferred method. The right tax forms are collected at onboarding, statutory withholdings are applied for EOR employees, and clean records are kept for audit. Every movement (contracts, payments, transactions, tax forms) is stored with a clean audit trail and can be exported for accounting. ## The Layers Behind the UI, Shor is built as three layers: Templates, country rules, KYC/KYB, tax forms, labor law. This is where "compliant hiring" becomes real. Virtual accounts, bank connections, FX, payment routing, reconciliation. This is where money actually moves. Users, roles, contracts, payroll runs, transactions, documents. This is what you see and interact with in the app. ## A Typical Payment To make the flow concrete, here's what happens when an employer approves a \$5,000 monthly fixed-rate payment to a contractor in India: The employer approves the payroll run in the dashboard. The payment moves from **Pending** to **Approved**. Shor debits \$5,000 from the employer's connected US bank account into their Shor account (1–3 business days on ACH, or the evening before on auto-fund). Shor converts USD to INR at the rate shown and disclosed before approval. The ₹-equivalent balance is credited to the contractor's Shor account, typically within a couple of minutes. Both sides get an email and see the payment as completed. On their own schedule, the contractor withdraws from their Shor account to their own Indian bank via UPI or IMPS, typically in minutes. One pay cycle, two pay cycles, whenever they want. Every leg (debit from employer's bank, the employer→worker credit, FX, and the eventual withdrawal) is recorded as linked transactions. Month-end reconciliation lines up cleanly on both sides. ## Next Steps Where Shor supports hiring and payments. A deeper look at how funds flow. How Shor keeps your data and money safe. What personal data Shor collects and how it's protected.