> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shorpay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting Paid

> How payments flow from your Employer to your Shor account, and from there to your bank.

On Shor, "getting paid" happens in two stages:

1. **Employer approves a payment** → money credits to your **Shor account**, typically within a couple of minutes.
2. **You withdraw** from your Shor account to your own bank whenever you want.

The first step is fast. The second is on your schedule. This page covers both.

## The Payment Lifecycle

Every payment moves through a few states:

| Status         | What it means                                                                                                 |
| -------------- | ------------------------------------------------------------------------------------------------------------- |
| **Pending**    | Your employer has queued the payment; not yet approved or funded                                              |
| **Processing** | Approved and on its way to your Shor account or bank account                                                  |
| **Completed**  | Credited to your Shor balance, or deposited to your linked bank account if your contract uses bank-direct pay |
| **Failed**     | Something went wrong; check the details for the reason                                                        |
| **Cancelled**  | Your employer cancelled the payment before it was sent                                                        |

Once a payment is **Completed**, the money is yours. For most workers it lands in your Shor balance and you withdraw on your own schedule. For employees on employment contracts that use bank-direct pay, it lands in your linked bank account instead, with no separate withdrawal step needed.

## When You Get Paid

This depends on the payment type:

<Tabs>
  <Tab title="Salary / Retainer">
    Paid on the schedule in your contract (weekly, biweekly, or monthly). You'll see the next pay date on your dashboard.
  </Tab>

  <Tab title="Hourly / Daily">
    Paid after you submit and your employer approves your timesheet. Approved hours roll into the next pay run.
  </Tab>

  <Tab title="Milestone">
    Paid when your employer approves the milestone. Submit the deliverable, wait for approval, and the payment is released to your Shor account.
  </Tab>

  <Tab title="One-Off (Bonus, Commission)">
    Sent ad-hoc by your employer. You'll get a notification when it lands.
  </Tab>
</Tabs>

## Tracking an Incoming Payment

When a payment is initiated:

* You'll get an email notification
* It appears in **Finance → Payments** with status **Processing**
* Once funded, it moves to **Completed** and your balance in **Finance → Accounts** goes up

There's no separate "bank arrival" wait for the payment itself; crediting to your Shor account happens as soon as the employer's funding clears.

## Multi-Currency Balances

Every payment credits your Shor account in the currency specified by your contract; that's what you receive. If you have multiple contracts in different currencies (say, one paying USD and one paying EUR), your Shor account holds a separate balance per currency, both visible in **Finance → Accounts**. Nothing is force-converted.

FX is charged only when a conversion actually happens. If you withdraw from a currency balance into a bank in the same currency, no FX. If you withdraw into a bank in a different currency, Shor shows the rate before you confirm.

## Withdrawing to Your Bank

Payments always land in your Shor account. Getting the money out to your own bank is a separate action. See [Your Shor account & withdrawals](/professional/payout-methods) for the full flow.

Withdrawal timing uses your country's local banking rail:

* **Instant rails** (UPI, FPS, PIX, SEPA Instant): seconds to minutes
* **Standard local transfers**: same day to 1–2 business days
* **ACH in the US**: typically 1–3 business days

The important distinction: the **payment** to your Shor account typically lands within minutes. The **withdrawal** to your bank follows the rail's normal timing. You control when that withdrawal happens.

## If a Payment Fails

Payment failures are rare, but possible reasons:

* Employer's funding was insufficient at the debit time
* Sanctions screening flagged the payment for review
* Your account is in a verification pending state

If a payment fails, you'll get an email with the reason. The employer can retry without re-entering details once the cause is fixed.

## Payslips and Invoices

Every payment comes with a receipt:

* **Employees** get a payslip showing gross, deductions, and net
* **Contractors** get an invoice-style receipt showing the payment and reference
* Both can be downloaded as PDFs from the payment detail page
* **Contractors** can also upload their own invoice PDF to use instead of the auto-generated one; the employer automatically sees whichever version you provide
* **EOR employees paid in India** additionally get a foreign inward remittance certificate (FIRC) for each completed payment, downloadable from the payment detail page

## Next Steps

<CardGroup cols={2}>
  <Card title="Your Shor Account & Withdrawals" icon="wallet" href="/professional/payout-methods">
    How to link a payout method and withdraw your balance.
  </Card>

  <Card title="Transactions" icon="list-ol" href="/professional/transactions">
    The full ledger of credits, withdrawals, and FX conversions.
  </Card>

  <Card title="Tax Documents" icon="file-invoice-dollar" href="/professional/tax-documents">
    US tax forms ready when you need them.
  </Card>
</CardGroup>
