Getting Paid

On Shor, “getting paid” happens in two stages:

1. Employer approves a payment → money credits to your Shor account, typically within a couple of minutes.
2. You withdraw from your Shor account to your own bank whenever you want.

The first step is fast. The second is on your schedule. This page covers both.

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The Payment Lifecycle

Every payment moves through a few states: Once a payment is Completed, the money is yours. For most workers it lands in your Shor balance and you withdraw on your own schedule. For employees on employment contracts that use bank-direct pay, it lands in your linked bank account instead, with no separate withdrawal step needed.

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When You Get Paid

This depends on the payment type:

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Tracking an Incoming Payment

When a payment is initiated:

• You’ll get an email notification
• It appears in Finance → Payments with status Processing
• Once funded, it moves to Completed and your balance in Finance → Accounts goes up

There’s no separate “bank arrival” wait for the payment itself; crediting to your Shor account happens as soon as the employer’s funding clears.

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Multi-Currency Balances

Every payment credits your Shor account in the currency specified by your contract; that’s what you receive. If you have multiple contracts in different currencies (say, one paying USD and one paying EUR), your Shor account holds a separate balance per currency, both visible in Finance → Accounts. Nothing is force-converted. FX is charged only when a conversion actually happens. If you withdraw from a currency balance into a bank in the same currency, no FX. If you withdraw into a bank in a different currency, Shor shows the rate before you confirm.

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Withdrawing to Your Bank

Payments always land in your Shor account. Getting the money out to your own bank is a separate action. See Your Shor account & withdrawals for the full flow. Withdrawal timing uses your country’s local banking rail:

• Instant rails (UPI, FPS, PIX, SEPA Instant): seconds to minutes
• Standard local transfers: same day to 1–2 business days
• ACH in the US: typically 1–3 business days

The important distinction: the payment to your Shor account typically lands within minutes. The withdrawal to your bank follows the rail’s normal timing. You control when that withdrawal happens.

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If a Payment Fails

Payment failures are rare, but possible reasons:

• Employer’s funding was insufficient at the debit time
• Sanctions screening flagged the payment for review
• Your account is in a verification pending state

If a payment fails, you’ll get an email with the reason. The employer can retry without re-entering details once the cause is fixed.

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Payslips and Invoices

Every payment comes with a receipt:

• Employees get a payslip showing gross, deductions, and net
• Contractors get an invoice-style receipt showing the payment and reference
• Both can be downloaded as PDFs from the payment detail page
• Contractors can also upload their own invoice PDF to use instead of the auto-generated one; the employer automatically sees whichever version you provide
• EOR employees paid in India additionally get a foreign inward remittance certificate (FIRC) for each completed payment, downloadable from the payment detail page

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Next Steps