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Documentation Index

Fetch the complete documentation index at: https://docs.shorpay.com/llms.txt

Use this file to discover all available pages before exploring further.

On Shor, “getting paid” happens in two stages:
  1. Employer approves a payment → money credits to your Shor account, typically within a couple of minutes.
  2. You withdraw from your Shor account to your own bank whenever you want.
The first step is fast. The second is on your schedule. This page covers both.

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The Payment Lifecycle

Every payment moves through a few states:
StatusWhat it means
PendingYour employer has queued the payment; not yet approved or funded
ProcessingApproved and on its way to your Shor account
CompletedCredited to your Shor balance; you can withdraw it or hold it
FailedSomething went wrong; check the details for the reason
CancelledYour employer cancelled the payment before it was sent
Once a payment is Completed, the money is yours, in your Shor account. Separately, you can withdraw any time.

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When You Get Paid

This depends on the payment type:
Paid on the schedule in your contract (weekly, biweekly, or monthly). You’ll see the next pay date on your dashboard.

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Tracking an Incoming Payment

When a payment is initiated:
  • You’ll get an email notification
  • It appears in Finance → Payments with status Processing
  • Once funded, it moves to Completed and your balance in Finance → Accounts goes up
There’s no separate “bank arrival” wait for the payment itself; crediting to your Shor account happens as soon as the employer’s funding clears.

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Multi-Currency Balances

Every payment credits your Shor account in the currency specified by your contract; that’s what you receive. If you have multiple contracts in different currencies (say, one paying USD and one paying EUR), your Shor account holds a separate balance per currency, both visible in Finance → Accounts. Nothing is force-converted. FX is charged only when a conversion actually happens. If you withdraw from a currency balance into a bank in the same currency, no FX. If you withdraw into a bank in a different currency, Shor shows the rate before you confirm.

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Withdrawing to Your Bank

Payments always land in your Shor account. Getting the money out to your own bank is a separate action. See Your Shor account & withdrawals for the full flow. Withdrawal timing uses your country’s local banking rail:
  • Instant rails (UPI, FPS, PIX, SEPA Instant): seconds to minutes
  • Standard local transfers: same day to 1–2 business days
  • ACH in the US: typically 1–3 business days
The important distinction: the payment to your Shor account typically lands within minutes. The withdrawal to your bank follows the rail’s normal timing. You control when that withdrawal happens.

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If a Payment Fails

Payment failures are rare, but possible reasons:
  • Employer’s funding was insufficient at the debit time
  • Sanctions screening flagged the payment for review
  • Your account is in a verification pending state
If a payment fails, you’ll get an email with the reason. The employer can retry without re-entering details once the cause is fixed.

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Pay Stubs and Invoices

Every payment comes with a receipt:
  • Employees get a pay stub showing gross, deductions, and net
  • Contractors get a PDF invoice showing the payment amount, reference, and Shor’s details
  • Both are downloadable from the payment detail view
Contractors can also view and download every invoice in one place at Settings → Invoices, without having to open individual payment records.

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Next Steps

Your Shor Account & Withdrawals

How to link a bank and withdraw your balance.

Transactions

The full ledger of credits, withdrawals, and FX conversions.

Tax Documents

US tax forms ready when you need them.