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Not every payment comes from a salary schedule, timesheet, or milestone. When you need a bonus, reimbursement, or other one-off amount, you can request it directly from your employer. They review the request and either approve it (which starts payment right away) or deny it with a reason.

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When to Request a Payment

Use a payment request when the amount isn’t already covered by your regular pay cycle:
  • A bonus or discretionary payment
  • A reimbursement for something you paid out of pocket
  • Contractor, freelance, or consulting work outside your normal schedule
If the work is already defined as a milestone or billed through timesheets, submit those instead. Payment requests are for ad-hoc amounts your employer hasn’t already set up.

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What You Need

You can only request payment from a business where you have an active (or offboarding) contract with a supported payment currency. If no payers show up in the wizard, you don’t have an eligible contract yet.

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How to Request a Payment

Start from Finance → Payments and click Request Payment. The wizard has four steps:
1

Payer

Choose who you’re requesting from. Shor lists each business you have an eligible contract with. The currency for the request comes from that contract and can’t be changed.
2

Amount

Enter how much you’re requesting. The amount must be greater than zero and is always in your contract’s currency.
3

Details

Pick a purpose (Contractor Payment, Freelance Work, Consulting, Reimbursement, or Bonus). Optionally add notes (up to 2,000 characters) and attach supporting documents.
4

Summary

Review the payer, amount, purpose, notes, and attachments, then click Submit request. Your employer must approve before payment begins.

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Attachments

Attachments are optional but helpful for reimbursements and anything that needs a receipt.
  • Up to 10 files
  • PDF, PNG, or JPG only
  • 10 MB max per file

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After You Submit

Your request appears in Finance → Payments with status Pending review. Your employer gets a notification to review it. Once approved, the row leaves the request list and shows up as a payment (labeled Requested payment). From there it follows the normal payment lifecycle: processing, then completed in your Shor account. You’ll get an email when a request is approved, denied, or cancelled. Withdrawing a request yourself doesn’t send a notification to your employer.

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Withdrawing a Request

Changed your mind? Open a Pending review request and click Withdraw request. Confirmed withdrawals can’t be approved afterward. If you still need the payment, submit a new request. You can only withdraw while the request is still pending. Approved, denied, cancelled, or already-withdrawn requests can’t be withdrawn again.

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What Your Employer Sees

Your employer reviews requests in Finance → Payments. A business admin can approve (payment processing starts immediately with the amount and details you submitted) or deny with a reason. They can’t edit your amount, purpose, notes, or attachments; it’s approve as submitted or deny.

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Next Steps

Getting Paid

How approved payments credit your Shor account and when you can withdraw.

Your Shor Account & Withdrawals

Link a payout method and move money to your bank.

Milestones

For deliverable-based pay with an approval flow.

Timesheets

Submit hourly or daily hours for approval.