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Documentation Index

Fetch the complete documentation index at: https://docs.shorpay.com/llms.txt

Use this file to discover all available pages before exploring further.

Shor charges a monthly subscription based on the workers on your account. This is separate from the money moving through Shor to pay those workers; that comes from your connected bank.

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How Pricing Is Structured

Your monthly bill is made up of up to three kinds of line items:

Contractors

$19 / contractor / month. Same price regardless of country. Appears on your invoice as “X contractors”.

EOR Standard

$299 / employee / month for the 19 Standard Market countries. Appears as “Y employees, Standard markets”.

EOR Premium

$449 / employee / month for the 6 Premium Market countries. Appears as “Y employees, Premium markets”.
Full country tier breakdown is on the Pricing page. For volume discounts, bring-your-own-entity rates, or custom plans, reach out to sales@shorpay.com.

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Viewing Your Bill

Go to Settings → Billing to see:
  • Your active subscription with a per-line-item breakdown
  • The current month’s projected total
  • Every past invoice, downloadable as PDF
  • A link to the billing portal for payment method and receipt details

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Managing Payment and Billing Details

Payment methods, billing address, and receipt preferences are managed in a secure external billing portal. Click Manage billing on the Billing page. It opens the portal in a new tab where you can:
  • Update the card on file for monthly billing
  • Change the billing email or address
  • Download detailed invoices and tax receipts
  • Cancel or pause the subscription

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How Active Workers Are Counted

A worker counts toward your bill in a given period if their contract is in the active state at any point during that period. If someone starts mid-month or offboards mid-month, they still count for that month. Draft, pending-signature, completed, cancelled, or offboarded contracts don’t incur seat charges.

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Past Invoices

Every invoice is archived on the Billing page. Each shows:
  • The billing period
  • Line items by type (contractor seats, EOR seats grouped by country)
  • Per-unit pricing and quantity
  • Tax where applicable
  • The final total
Invoices are formatted for clean upload to most accounting software, or just hand them to your accountant.

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Cancelling or Pausing

To offboard individual workers, use the offboarding flow on each worker’s profile. They stop counting toward your bill from the offboarding date. To cancel your entire account, use the Manage billing portal or reach out to support@shorpay.com. Data export and final invoices are handled as part of the cancellation.

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Next Steps

Pricing

See the current rate structure.

Settings

Workspace preferences and account controls.